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Dr. Chamberlin's Summer 2004 Online Course Guidelines
This page last updated: Friday, June 4, 2004 10:38 AM
7. E-Mail Rules of Conduct!
If you have any questions, comments, problems, issues, concerns, interesting news or plain ol' friendly talk, please send an e-mail to my professional e-mail address at email@example.com.
Please put your NAME, SECTION (ONLINE) and STUDENT ID# as the first line of all e-mails you send to me. That means, put your name, section and student ID# as the first line of the e-mail. I repeat: name, section, student ID FIRST, then type your message.
Please indicate a SUBJECT for your e-mail (like "Help", "a quick question", question about exam", etc). E-mails without subjects are rude and you don't want to be rude, do you? E-mails without a name or subject will not be answered.
If your e-mail is a question of a general nature and pertains to everyone in the course, I will respond through the Cybernautilus mailing list (more info in the next section). Otherwise, you will receive an e-mail back from me within 48 hours max. I typically will respond to your e-mails within hours (minutes, sometimes) unless I am traveling or having a really good time somewhere. If you don't receive a message back from me, please send your e-mail again and/or call me on the phone. Don't wait days for me to respond. If you don't hear from me, it could be that your e-mail inbox is full (always check this first) or that your e-mail address was incorrectly transmitted or that something went wrong at my end. Please feel free to send another e-mail. I'd rather get too many e-mails from you than none.
Please NEVER send me attachments EVER. Copy and paste your message into the body of an e-mail. This is especially true for any forwards you might try to send me. Some e-mail services automatically turn forwards into attachments. Please don't send them. Attachments are the number one vector for dangerous computer viruses and I will delete them no matter what. I delete attachments from my mother so don't feel discriminated against. They are just a bad idea unless you confirm via phone that an attachment has been sent (which is what my mom does). It's easy enough to copy and paste your message into the body of an e-mail.
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