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Professors Chamberlin and Heath's Spring 2004 Teleweb Course Guidelines
This page last updated: Saturday, December 20, 2003 8:47 AM
8. E-Mail Rules of Conduct!
If you have any questions, comments, problems, issues, concerns, interesting news or plain ol' friendly talk, please send an e-mail to Dr. Chamberlin at email@example.com or Dr. Heath at firstname.lastname@example.org.
Please put your NAME, SECTION and STUDENT ID# as the first line of all e-mails you send to me. That means, put your name, section and student ID# as the first line of the e-mail. I repeat: name, section, student ID FIRST, then type your message. Your SECTION is vital, as we teach on-campus and online as well.
Please indicate a SUBJECT for your e-mail (like "Help", "a quick question", question about exam", etc). E-mails without subjects are rude and you don't want to be rude, do you? E-mails without a name or subject will not be answered.
If your e-mail is a question of a general nature and pertains to everyone in the course, we will respond through the telenauts mailing list. Otherwise, you will receive an e-mail back from one of us within 48 hours max. We typically will respond to your e-mails within hours (minutes, sometimes) unless we are traveling or having a really good time somewhere. If you don't receive a message back from one of us, please send your e-mail again and/or call us on the phone. Don't wait days for one of us to respond. If you don't hear from us, it could be that your e-mail inbox is full (always check this first) or that your e-mail address was incorrectly transmitted or that something went wrong at our end. Please feel free to send another e-mail. We'd rather get too many e-mails from you than none.
Please NEVER send attachments. Copy and paste your message into the body of an e-mail. This is especially true for any forwards you might try to send me. Some e-mail services automatically turn forwards into attachments. Please don't send them. Attachments are the number one vector for dangerous computer viruses and we will delete them no matter what. Professor Chamberlin deletes attachments from his mother so don't feel discriminated against. They are just a bad idea unless you confirm via phone that an attachment has been sent (which is what Sean's mom does). It's easy enough to copy and paste your message into the body of an e-mail. Otherwise, put a hard copy in the U.S. mail or Fullerton campus mail.
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